Payment & Cancellation Policies
Payment Policy:
- Pre-Orders: All orders for Meetha Sweet Shop will be pre-orders.
- Accepted Payment Methods: Payments can be made using credit/debit cards, or online payment methods.
- Payment Security: We use secure payment processing methods to protect your payment information.
- No Late Payments: As all orders are pre-paid, there will be no late payment charges.
Cancellation Policy:
- Cancellation of Items: OOnce your order has been placed, it cannot be cancelled. However, if you still wish to make changes or request a cancellation, please contact our customer support team at meetha@rdmumbai.com or 9594971605. While we will do our best to assist you, please note that orders that have already been shipped cannot be cancelled.
- Refunds: Refunds will be issued to the original payment method.
- Processing Time: Refund processing may take 15 business days..
- Force Majeure: In case of unforeseen circumstances (e.g., natural disasters, government restrictions), we may cancel orders. Refunds will be issued in accordance with our refund policy..
Refund Policy:
- Eligible Refunds: Refunds are generally available for canceled orders or in cases where the product or service is not as described.
- Refund Processing: Refunds will be processed within 15 business days and issued to the original payment method.
- Non-Refundable Items: Certain items or services may be non-refundable, such as custom orders or perishable goods.
- Dispute Resolution: Any disputes regarding refunds should be reported to us within 15 days of the transaction.